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info@ruggallerycincy.com | 1-513-793-9505

Your rug deserves the best care and cleaning available. Bring your rug to The Rug Gallery where our equipment and process are designed to clean your rug gently and thoroughly in our local facility. We are experts in rug cleaning and care, and take pride in restoring your rug to the best possible condition.

Certified Rug Appraiser

May 13, 1980 Sam Presell was recognized and approved a certified rug appraiser by the appraisal committee of the Oriental Rug Retailers of America. Be it be further known that Sam Presell has been duly examined by the appraisal committee and found competent in knowledge and expertise in the appraising of Oriental Rugs.

Maintenance Care

Maintenance Care is for rugs that have been well maintained and in generally good condition; we provide gentle, effective cleaning that will extend the life of your rug. Additional services are available that can help freshen, protect and restore your rugs. Learn more about our process.

Repair

The Rug Gallery has an expert rug repair department that is well stocked with hundreds of colors of wool and all the findings necessary to keep your rugs in excellent condition. Our skilled hands can repair worn or damaged edges and ends, which are often the first to show signs of wear. We can overcast ends to prevent further unraveling, hand sew new fringes, or rewrap worn edges. By promptly attending to any areas that need attention, we can not only prevent further damage to your rug, but also help you avoid a more costly repair in the future. Rugs that have been damaged can be restored. Professional repair is recommended for:

  • Worn fringes
  • Moth damage
  • Pile wear
  • Unraveling and snags
  • Selvage wear
  • Mold/mildew remediation
  • Stain and pet damage

In many cases, restoration can make your rug look like new. Heirloom rugs can often be rejuvenated and returned to their classic appearance.

Repair & Resizing

Reducing rugs in size is a specialty, and can give your rug a new place in your home. Our staff can accomplish the excellent results that will revitalize your rugs.

 

Routine maintenance is essential to prolong the life of your rug and keep it looking its best for years to come. Rugs need special attention and the right kind of pad to insure a longer life.

1. Regular vacuuming is necessary to remove dirt, dust and animal hair. Accumulated dirt can break down the fibers in your rug and make it look dull and dirty. Vacuum the surface at least once a week and the back monthly. Be cautious around the fringe and edge of the rug, as they can get caught in the beater bar and unravel. If your carpet is made of one of the newer soft fibers, you’ll want to adjust the head height on your vacuum cleaner to the highest setting.

2. Avoid uneven fading and wear by rotating your rug periodically. This will prevent discoloration from UV rays and high traffic areas and indentations from furniture.

3. Buy the right kind of rug pad. The right pad will reduce wear and tear on your rug because rugs tend to wear from the bottom up. They also allow your rug to “breathe” and protect the floor underneath.

4. Use rug protectors under furniture legs and heavy items. A potted plant may look great; but if it’s crushing your pile, or worse, leaking onto the rug, you may never be able to move it because of the indentation or stain it leaves behind.

5. Snip snags or pulls when they happen, or they will increase in size. If it’s just a small pull it may be a sprouting, something that happens occasionally when a fiber loses its elasticity, and a snip can put a stop to it. For larger pulls, professional repair may be necessary.

6. Minimize spills and you minimize the possibility for stains. It’s great to think if you’re careful you won’t get spills on the rug. Spills can and do happen. When they do, here are a few tips to removing the spill:

  • Blot as much liquid as possible with a white cloth as quickly as you can.
  • Do NOT rub - it will only push the stain into the fibers.
  • Rinse the area with warm water and then blot again with a white cloth. Absorb as much of the water as possible, and allow the area to dry undisturbed.
  • Don’t step on the wet area or replace furniture until it is completely dry because it can distort the pile. Also, a wet rug will attract stains so it’s best to avoid the area completely.
  • You may use a hairdryer or fan to speed up the drying process.
  • When it is dry, vacuum to fluff up the nap.
  • If the stain persists, use a spot cleaner that is safe for your carpet.

7. Expert cleaning. Never underestimate the power of a good professional cleaning. Not only will your rug look better, it will last longer too. Periodic cleaning will prolong the life of your rug. We offer pick-up for both rug cleaning and repair at a small charge, or you can bring your rug to us for cleaning.

8. Read and heed the manufacturer’s instructions.

Your best source for information about your area rug is available from its manufacturer. Different fibers, styles and finishes require different care. If you follow their instructions, chances are you’ll be happy with the outcome. With routine maintenance your area rug can provide you with years of wear and enhance your home.


Rug Repair

Rugs that have been damaged can be restored. Professional repair is recommended for:

  • Worn fringes
  • Holes and/or torn areas
  • Moth damage
  • Pile wear
  • Unraveling and snags
  • Selvage wear
  • Mold/mildew remediation
  • Dry rot repair
  • Stain and pet damage

In many cases, restoration can make your rug look like new. Heirloom rugs can often be rejuvenated and returned to their classic appearance. Call us and we can arrange to pick up your rug, or bring it to us for repair. We’ll consult with you about the condition of your rug and give you an estimate of the time and price of the restoration.


Rug Storage

If you are planning to store your rug, there are a few steps to take to minimize the potential for damage and keep it good shape for when you’re ready to use it again.

  • Have it cleaned before storing. This eliminates the potential for infestation, and can keep spots and stains from worsening with storage.
  • Don’t store the rug until it is completely dry.
  • Roll your rug into a tight roll. If it is silk or wool with pile, leave the pile facing out to reduce stress on the backing.
  • Wrap your rug in paper, not plastic. Plastic does not allow the rug to breathe and it can become musty or mildewed.
  • Lay your rug on a shelf – not on the floor. Don’t store it upright, this can cause warping and damage the rug.
  • Check on your rug periodically. If you are storing it for a short time, this is probably unnecessary, but for extended storage you’ll want to ensure that it hasn’t become wet or dry rotted.

Need help with rug cleaning, repair or storage? Contact us, we’re here to help!


Carpet Maintenance

Routine maintenance is essential to prolong the life your carpet and keep it looking its best. Although there are many styles, colors and finishes, here are some things to know about your investment:

1. Regular vacuuming is necessary to remove dirt, dust and animal hair. Accumulated dirt can break down the fibers in the carpet and make it look dull and dirty. Replace your vacuum cleaner bag or empty your dust cup regularly, as a vacuum is more effective when it has a clean reservoir. In addition, the newer carpet fibers are very soft and a regular upright vacuum cleaner will not move through the pile well. If you purchase a carpet made of one of these newer soft fibers, you’ll want to use either a canister vacuum or the extension wand without a beater bar on your upright. Essentially, if you have a vacuum cleaner that has an adjustable height head, you’ll be okay if you set it on the highest setting.

2. Keep high-traffic areas clean by using entrance mats. Encourage family members to wipe their feet or remove their shoes if they are obviously dirty. Frequent vacuuming of high-traffic areas also helps prolong the life of your carpet.

3. Use carpet protectors under furniture legs and heavy items. A potted plant may look great, but if it’s crushing your pile, or worse, leaking onto the carpet, you may never be able to move it because of the indentation or stain it leaves behind.

4. Snip snags or pulls when they happen, or they will increase in size. If it’s just a small pull it may be a sprouting, something that happens occasionally when a fiber loses its elasticity and a snip can put a stop to it. For larger pulls, repair may be necessary.

5. Minimize spills, and you minimize the possibility for stains. It’s great to think if you’re careful, you won’t get spills on the rug. Spills can and do happen. When they do, try to blot as much liquid as possible, as quickly as you can. Do NOT rub, it will only push the stain into the fibers. Rinse the area with warm water and then blot again with a white cloth. Absorb as much of the water as possible, and allow the area to dry undisturbed. Wet carpet will attract stains so it’s best to avoid the area completely. You may use a hairdryer or fan to speed up the drying process. When it’s dry, vacuum to fluff up the nap. If a stain persists, use a spot cleaner that is safe for your carpet.

6. Expert cleaning. Never underestimate the power of a good, professional cleaning. Not only will your carpet look better, it will last longer too. Periodic cleaning will prolong the life of your carpet.

7. Read and heed the manufacturer’s instructions. Your best source for carpet information is what we present to you when we install your carpet. Different fibers, styles and finishes require different care. If you follow their instructions, chances are you’ll be happy with the outcome. With routine maintenance your carpet can provide you with years of wear and enhance your home.

Need help with carpet cleaning or repair? Contact us, we’re here to help!


Pet Stains & Odors

Pet accidents can cause permanent damage to the wool fiber or dye, especially if left untreated. Special enzyme soaks and intense rinsing to remove the stains can prevent these contaminants from causing further damage. Stain removal and color restoration are possible.

Deodorizing

Using a special treatment, we can remove the smell of mildew, pets, smoke and soot. Our process removes the source of the odor and is not a fragrance to mask the odor. Your rug will be returned to you smelling fresh and clean.

Moth Protection

Our treatment is not a pesticide, and is safe for your family and pets. The larvae reject the taste of the wool when this treatment is applied. To monitor if you have any activity in your home call and ask us about Pheromone Traps.

Wool Protector

We have used Solar Seal Sunfade and Stain Protection for many years with excellent results. It is helpful in preventing permanent staining.

Blocking

Rugs such as classic Orientals, Aubussons and Needlepoints can stretch and lose their shape. Rugs can have a flaw in their weaving, and may not lie flat on the floor. Utilizing a specialized technique of carefully stretching the carpet we can rectify these types of problems.

Rug Padding

We seek out the best quality padding available on the market, and are experts in helping you choose the right padding for your rug. Pads increase rug life by absorbing impact and in the case of scatters and runners, prevent sliding on the floor. We custom cut pads to fit your unique rug. Click here for more information.